Shipping policy

SHIPPING

Orders will be shipped to the address identified in your transaction. Please be certain it is the correct address before paying. 

If you purchased at presale and your address has or will change, please notify me as soon as possible.

I will ask for address changes before shipping presale pins on my Instagram, but I will not be issuing refunds for pins that were sent to the wrong address at the fault of the buyer.

Declarations/customs forms will accurately reflect the purchase prices of the items.

All packages are shipped via Australia Post (USPS is their affiliate)  

If you are outside Australia (as most of you are) please be aware that you are paying an international shipping rate which is naturally more expensive. 

This is subject to change if I can find a better rate, but parcels will only be sent via trusted carriers. 

If you have multiple orders and would like me to hold your items and send them all at once to save on shipping, please contact me on Instagram or via email fandomfairytales@gmail.com